Dock Master

The Harborside Inn is now hiring a seasonal Dock Master for the 2025 season!

This position is located on Martha’s Vineyard with housing included.

The Harborside Inn is Martha’s Vineyard’s premier waterfront resort, located on the harbor in the heart of Edgartown. With 90 guest rooms, 3 dock slips, and luxury amenities, it is the perfect place to vacation in the heart of Edgartown with all the galleries, dining, shops, and nightlife the town offers.

Anticipated Dates:

Our full season is from April 1, 2025, through November 15, 2025.

All positions are employment-at-will.

Compensation and Benefits:

Pay starts at $30.00/hour (plus tips) and is based on experience.

Paid sick time and paid holidays

Company-subsidized housing available and is included as part of the compensation.

Position Description:

The Dock Master is a seasonal position that plays a key role in our mission to deliver world-class service and products and a memorable vacation experience to everyone who passes through our doors. This is done by overseeing the day-to-day dock operations and team through a hands-on leadership approach.

Oversees the day-to-day operations of the dock

Schedules dock team and approves timecards for payroll

Cultivates a positive working environment

Manages the performance of the team

Ensures customer satisfaction within the department

Effectively communicates with other departments as needed

Processes vessel reservations

Answers the fuel dock phone and radio

Ensures accuracy of daily sales and all Dockwa reports

Assigns and directs boaters to the appropriate slips

Assists guests with docking and undocking

Assists boats with requests for fuel

Pumps out holding tanks of vessels

Performs light maintenance within the dock areas as needed

May assist in supervising other staff who work outdoors (such as pool attendants)

Assisting in other departments and with other duties as needed

Qualifications:

All our team members are passionate about guest service and helping others. They initiate conversations, anticipate the needs of others, and interact with others in a courteous and efficient manner. They love being team players and are detail-oriented, flexible, and adaptable. They are willing to work flexible schedules, including nights, weekends, and holidays.

In addition, this position requires:

Ability to work outdoors

3-5 years of previous marina or marine field experience

Previous leadership or management experience is preferred

Skills in property management software, dock/marina software, and Microsoft Office preferred

Boating license and/or USCG license a plus (not necessarily required)

Ability to lift and carry between 50 and 100 pounds as needed

Ability to effectively lead and manage a team

The Harborside Inn is an Equal Opportunity Employer and values the diversity of its team and applicants.